Welcome to [ENA GROUPS] , We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [enagroups.com] and use our services, including connecting exporters with importers and purchasing digital products.
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you register, create an account, place an order, or contact us, we may collect:
Name
Email address
Phone number
Company name and address
Country of residence
Payment information (processed securely via third-party gateways)
Username and password
b) Transaction & Purchase Data
Order history
Digital product downloads
Payment status and transaction IDs
c) Usage and Technical Data
IP address
Browser type and version
Pages visited
Time and date of access
Referring website
Device information
d) Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information to:
Provide and maintain our marketplace services
Facilitate connections between exporters and importers
Process transactions and deliver digital products (PDFs, Excel files)
Send order confirmations, updates, and customer support
Improve our website and services
Prevent fraud and enhance security
Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share your data only in the following circumstances:
With service providers (e.g., payment processors, hosting, email delivery) who assist in operating the Site under strict confidentiality agreements.
To comply with applicable laws, regulations, or legal requests.
To protect our rights, property, or safety, or that of our users or the public.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. International Transfers
Your information may be transferred to and processed in countries other than your own, including where our servers or service providers are located. By using our Site, you consent to such transfers.
7. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict processing
Request data portability
Withdraw consent (where applicable)
To exercise these rights, contact us at [your contact email].
8. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a new "8/9/2025" date.
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